Plain English boosts policy outcomes

25 Jun, 2018
Dr Saten Kumar

Public releases from central banks are having little effect on consumer behaviour because the public don’t know how to interpret what they’re hearing.

Research co-authored by Associate Professor Saten Kumar from the AUT School of Economics argues that central banks could improve their effect on consumers by implementing a communication strategy that better addresses individuals who are less informed or whose expectations tend to respond more to new information.

The findings were presented at a European Central Bank (ECB) forum in Sintra, Portugal this month.

Read more on the research at Bloomberg News.

Bloomberg News website