Previous updates (Coronavirus situation)

Students yet to travel to New Zealand

We are in contact with our new and returning students from China individually and are providing them with advice and support. This includes working alongside Universities New Zealand on visa conditions for students that are affected by the travel restrictions. Across the University we are developing flexible arrangements so students can still learn remotely, start at later date and continue to be part of the community. Because of this, we are strongly encouraging all students to continue with their enrolment so they can start or continue their studies at AUT.

Students: if you are affected by travel restrictions and have any questions or concerns relating to your studies, visa or your health, and if you haven’t already done so - please fill in the online form and we will contact you directly. If you have already filled in this form and you have further questions, you do not need to do fill the form in again as we already have your information and we will be in contact.

Below are Q&As for students and the public. These are up-to-date with the latest information from the Ministry of Health.

Q & A

I am not able to leave China – what should I do?

AUT has planned for students who may be delayed starting their study. There are various options available to you including later start dates and deferral. Please complete AUT’s online form and we will contact you to discuss the options.

The New Zealand government has placed temporary entry restrictions into New Zealand on all foreign nationals travelling from, or transiting through, mainland China. This is in currently in place for 14 days and you will not be able to travel to New Zealand.

I am due to travel from China and am a permanent resident or citizen of New Zealand – can I still attend AUT?

If you are a citizen or permanent resident of New Zealand who has travelled from, or through mainland China, you will be able to arrive in New Zealand but we ask that you self-isolate for 14 days from your date of arrival. This includes not visiting campuses or attending classes.

We ask that you register your details with the Ministry of Health’s free Healthline within 24 hours of your arrival. Call Healthline on 0800 358 5453 when you arrive in New Zealand or for international SIMs phone +64 9 358 5453. You will be asked to provide your personal mobile phone number. This is to provide you with health support while you’re in New Zealand.

Arrival date in New Zealand

Self-isolation ends (can attend classes and campus)

3 February

17 February

4 February

18 February

5 February

19 February

6 February

20 February

7 February

21 February

8 February

22 February

9 February

23 February

10 February

24 February

11 February

25February

12 February

26 February

13 February

27 February

14 February

28 February

15 February

29 February

16 February

1 March

I have recently returned from mainland China – can I still come to university?

For students who have arrived within the last fourteen days, we ask that you self-isolate for 14 days from your date of arrival. This includes not visiting campuses or attending classes.

We ask that you register your details with the Ministry of Health’s free Healthline within 24 hours of your arrival. Call Healthline on 0800 358 5453. You will be asked to provide your personal mobile phone number. This is to provide you with health support while you’re in New Zealand.

Arrival date in New Zealand

Self-isolation ends (can attend classes and campus)

20 January

3 February

21 January

4 February

22 January

5 February

23 January

6 February

24 January

7 February

25 January

8 February

26 January

9 February

27 January

10 February

28 January

11 February

29 January

12 February

30 January

13 February

31 January

14 February

1 February

15 February

2 February

16 February

AUT has made arrangements for students who may be delayed starting their study. There are various options available to you including deferral and later start dates. Please complete AUT’s online form and we will contact you to discuss the options.

If you feel ill: please do not come to campus. Contact Healthline at 0800 358 5453 or your General Practitioner (Doctor) for medical advice. Healthline has translators and interpreters available 24/7 in 150 languages and they do have Mandarin and Cantonese speaking staff available.

What will happen if I can’t arrive in time for the beginning of semester?

AUT has made arrangements for students who may be delayed starting their study. There are various options available to you including deferral and later start dates. Please complete AUT’s online form and we will contact you to discuss the options.

When is the latest date I can start Semester 1?

The date may differ depending on your programme of study. Please complete the online form and we will contact you to discuss your options.

Can I still move into student accommodation? What happens if I need to self-isolate?

If you have confirmed a place at AUT accommodation for 2020 you can move in. We are asking all residents to be aware of the increased need for good hygiene. If you become unwell and are asked to self-isolate, you can stay in student accommodation although you may be moved to a different area of the facility for the 14 days. If this occurs, we ask that you complete the online form and AUT Student Services staff will assist you during this period. The Ministry of Health have provided guidance about what self-isolation means and what you need to do.

All residents, not just those in self-isolation, should take care to prevent the spread of any infection, including:

  • wash hands often and thoroughly for at least 20 seconds, especially after contact with ill people or their environment
  • coughing and sneezing into your elbow or a tissue (rather than onto your hands), and then putting the used tissue straight into the rubbish and immediately wash your hands
  • avoiding close contact with people suffering acute respiratory infections including a fever and a cough
  • avoid close contact with sick farm animals or wild animals

My school in China has closed due to the Coronavirus and I can’t meet all the entry requirements (e.g. IELTS) in time to start studying at AUT in semester one.  What can I do?

It is very important you contact AUT prior to arriving in New Zealand so we can discuss your options. Please complete the online form and we will contact you.

I’m an international student and would like to talk to somebody about Coronavirus and my study plans?

International students should complete the online form and we will contact you. If you need help with this or require some further information, please call us on +64 9 921 9900.

Is coronavirus in New Zealand?

No cases of the virus have yet been identified in New Zealand; however the NZ Ministry of Health advises that the likelihood of a confirmed case in New Zealand is “high” due to the rapid spread of the virus to other countries. The Ministry of Health added that the likelihood of a sustained community outbreak of the disease in New Zealand “remains low”, due to this country’s readiness to deal with it.

What are the symptoms of coronavirus?

Symptoms reported for patients with coronavirus include mild to severe respiratory illness, similar to influenza. This includes:

  • Fever; and
  • Respiratory symptoms such as cough, shortness of breath, and difficulty breathing

What is the case definition of a suspected case of coronavirus?

The current case definition used by the Auckland Regional Public Health Service is anyone who has the symptoms listed above, who has travelled from mainland China in the last 14 days OR who has been in contact with a suspected case of the virus overseas.

What can I do to protect myself?

The best advice is to practise good hygiene and hand-washing techniques, including:

  • Washing hands thoroughly (at least 20 seconds) with soap and water, or use hand sanitiser
  • Coughing and sneezing into your elbow or a tissue (rather than onto your hands), and then putting the used tissue straight into the rubbish and immediately wash your hands
  • Avoiding close contact with anyone who has fever and a cough
  • Staying at home or in your accommodation if you have flu-like symptoms

What should I do if I think I have the virus?

If you are unwell stay in your place of accommodation and immediately call the free Healthline at 0800 358 5453 or your General Practitioner (Doctor) for medical advice. Healthline has translators and interpreters available 24/7 in 150 languages and have Mandarin and Cantonese speaking staff available.

What should I do if I think someone else at the University has the virus?

To date, there are no confirmed cases of coronavirus in New Zealand, and the chances of any individual here having the virus are very small.

If you are concerned about someone, please encourage them to seek medical advice by calling Healthline at 0800 358 5453 or contacting their General Practitioner (Doctor).